Frequently Asked Questions
What does Qurat Clothing sell?
We sell carefully selected branded export-surplus and stock-lot clothing for babies, children, men and women at factory-direct prices.
What are the delivery charges in Pakistan?
Standard nationwide delivery is Rs. 250 per order unless a different charge is clearly shown at checkout.
How can I track my order?
Visit our order tracking page and use the same mobile number entered when placing the order.
Is Cash on Delivery available?
Cash on Delivery is available for eligible orders and serviceable locations. Some orders may require an advance amount before dispatch.
How does the advance-payment discount work?
The advance-payment discount is calculated on the eligible product subtotal only. Delivery charges are not discounted.
Can I exchange or return a product?
Eligible unused products can be requested for exchange or return within 15 days of delivery. Conditions and exclusions are explained on our Shipping & Returns page.
Which products cannot be returned?
Sale and clearance products, undergarments, swimwear, intimate items, used or washed products and products damaged after delivery cannot be returned.
How do I select the correct size?
Please use the measurements provided on the product page rather than relying only on age or standard size labels. Export-surplus sizing can vary between brands.
Why is a size or colour available in limited quantity?
Export-surplus and stock-lot products are limited. Many designs, colours and sizes cannot be restocked once sold.
Do you have a physical display centre?
No. Our Karachi office is an exchange and return centre only. Products are sold online and are not available there for browsing.
Do you deliver internationally?
Yes, selected international orders can be arranged. Contact our team for destination-specific charges, payment requirements and wholesale assistance.
How can I contact customer support?
Call 0300 8279289, message us on WhatsApp, or email info@quratclothing.com. Please keep your order number and registered phone number available.
Where can I find detailed fitting advice?
Use our Size & Fitting Guide to compare chest, waist and length measurements. It explains flat widths, elastic waistbands and why age labels alone may not predict fit.
How do I understand export-surplus stock?
Read our Export-Surplus Clothing Guide for an explanation of stock lots, limited availability and what to check about an individual item's condition and size.
How do I enquire about wholesale or international orders?
See our Wholesale & International Order Enquiries page. Send the QC product codes, requested quantities and destination so the team can confirm availability and quotation details.