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Privacy Policy

Last updated: 20 September 2026

QC – Qurat Clothing (SMC-Private) Limited respects your privacy. This policy explains what information we collect, why we use it and how we protect it when you visit our website, create an account or place an order.

Information We Collect

  • Name, phone number, email address and delivery address
  • Order details, selected products, sizes and payment method
  • Payment confirmation information you voluntarily provide
  • Account, customer-service and exchange/return communications
  • Basic website usage information such as device type, pages visited and referral source

How We Use Your Information

  • To process, confirm, dispatch and deliver orders
  • To provide order tracking and customer support
  • To manage exchanges, returns and refunds
  • To prevent fraud, misuse and unauthorized transactions
  • To improve our website, catalogue and services
  • To send marketing messages only where permitted; you may ask us to stop

Sharing of Information

We may share the minimum necessary information with couriers, payment providers, hosting and technology providers, professional advisers or government authorities where required by law. We do not sell customer personal information.

Data Security and Retention

We use reasonable administrative and technical safeguards to protect customer information. Information is retained only as long as reasonably necessary for orders, support, accounting, legal obligations and dispute resolution.

Your Choices

You may request correction of inaccurate account information or ask questions about your information by contacting info@quratclothing.com. Some records may need to be retained for legal, tax or transaction requirements.

Cookies

The website may use necessary and analytical cookies to operate the cart, remember preferences, keep accounts secure and understand website usage. Browser settings can be used to control optional cookies.

Contact

Privacy questions may be sent to info@quratclothing.com or 0300 8279289.